Terms and Conditions / Refunds and Exchanges


Terms and Conditions

PRODUCTION TIME

11-15 WEEKS to 18-22 WEEKS

Again delays do happen due to these items [ALL] are CUSTOM MADE and some times 11-15 weeks lead times are not attainable.

The 11-15 week production lead time is only an estimate and NOT a 

guarantee.

Items being made can take longer to make and CUSTOM ORDER items will take longer to make.

And if you make changes on your order this will delay the production time, so make sure you get all you details right upfront when you place your order.

Please contact us if you have a question on your order pertaining to the production lead time.

214-770-8367

 NO RETURNS

 Please make your decisions carefully BEFORE placing an order. 

THESE ARE CUSTOM ITEMS.

if you have an issue with your order, please contact us and we will do our best to work out any issues.

please contact us sales@cianofarmer.com

OR

214-770-8367

_______________________

NO REFUNDS

and

NO CANCELLATION

AFTER WE PROCESS YOUR ORDER

*****PLEASE NOTE*****

These items are hand made  [ "bespoke"] and made to order just for ''YOU".

These items are not off the rack items and each item
is "CUSTOM" made just for ''YOU".

So once the order has been placed we will do everything possible to work with you.
After the 5 days we order the fabric and trims for your order and NO REFUNDS  OR CANCELLATIONS will be made after that.

ALL CUSTOM PATTERN WORK IS NON-REFUNDABLE, NO EXCEPTIONS. All custom pattern work is done outside the shop and once the order is placed we pay our outside pattern maker for the work, All custom pattern work is non refundable.

 

_______________________

NON-REFUNDABLE DEPOSITS

"ALL TRANSACTION THUR PAYPAL® ARE NON REFUNDABLE DEPOSITS"

WHEN YOU PAY FOR OUR SERVICE OR PRODUCT THUR PAYPAL YOU AGREE THAT THIS IS A NON-REFUNDABLE DEPOSIT. NO EXCEPTIONS ARE ALLOWED.

 

We have the right to revoke all and any guarantees. If you place any or a dispute in with your payment service for this CUSTOM order, you forfeit all and any guarantees , discounts and if any custom add ons that are placed on the order you did not pay for will be billed in full, and all discounts on the order will be forfeit and will be billed in full,  once any or a dispute with your payment service is invoked.

 AGAIN, please call us and we will always work something out with you. We understand that things happen and we will do our best to work out any issues but you also need to understand that we are a small business and not a large company and the money we get fro each order is used to buy materials for your Custom order,